MAIL IN Device
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FAQS: you ask, we answer!
How can I contact you?
You can call us: 786.294.5348 or 786.326.3827 everyday from 10am to 8pm. Email us: email@example.com or use the “Get quote” form to your right. We will answer that same day.
How do I ship my device?
We will send you shipping instructions to pack the device as a guide. You choose packaging, carrier, and insurance amount.
Who pays for the shipping?
You pay when you send us your device and we pay for return shipping. Notice that we will be using same packaging, carrier, and insurance amount as yours.
How long will it take to get my device back?
We strive to provide a fast turn around. Our repair time is 1 to 2 business days for cell phones and 2 to 5 business days for the rest of the devices. Notice that repair time does not include shipping time.
What happens if I don’t want to repair the device?
Our prices are fair and our service very professional do this does not happen very often. However, if it does, we will only charge you a $30 fee for our diagnostic and send the device back to you.
How do I pay for the repair?
Please, see below
Do you offer a repair warranty?
All our repairs have a 90-day warranty. For terms on our warranty please see here.
How To Pay
We will never ask for money up front! You can pay online using our paypal button below. Notice that you do not need a PayPal account if you are using a credit card. PAY WITH CONFIDENCE OUR WEBSITE IS SAFE!